Your privacy matters to us. This Privacy Policy explains exactly what personal information ph sky app collects, how we use it, and the steps we take to keep it secure for every Filipino member on our platform.
This Privacy Policy applies to all personal information collected by ph sky app when you access or use our mobile entertainment platform, including when you register an account, make deposits or withdrawals, participate in promotions, or contact our support team. It covers data collected through our website, mobile application, and any related services we provide to members in the Philippines. By creating an account and using the platform, you acknowledge that you have read and understood this policy. We encourage you to review this page periodically, as we may update it to reflect changes in our practices or applicable law. If you have any questions about how your data is handled, the contact details at the bottom of this page are available to you.
When you register with ph sky app, we collect personal information that is necessary to create and manage your account. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document for identity verification purposes. When you make financial transactions on the platform, we also collect payment-related information such as your preferred payment method and transaction history — though we do not store full card numbers or sensitive banking credentials directly. We collect technical data automatically when you use the platform, including your device type, operating system, IP address, browser type, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino members. We may also collect information you voluntarily provide when you contact our support team or respond to surveys.
The personal information we collect is used primarily to operate and deliver the ph sky app platform to you. Specifically, we use your data to verify your identity and age eligibility, process deposits and withdrawals, administer your account, and communicate important account-related updates. We use transaction data to detect and prevent fraud, money laundering, and other prohibited activities in line with our obligations under applicable Philippine regulations. Technical and usage data helps us monitor platform performance, troubleshoot issues, and make improvements to the mobile experience. Where you have opted in, we may use your contact details to send you information about promotions and platform updates — you can opt out of marketing communications at any time through your account settings. We do not use your personal data to make fully automated decisions that significantly affect your rights without human oversight.
ph sky app does not sell, rent, or trade your personal information to third parties for their own marketing or advertising purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary for them to perform their services, and subject to strict confidentiality obligations. We may disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of ph sky app, its members, or the public. In the event of a business restructuring or acquisition, your data may be transferred as part of that transaction, and you will be notified in advance where required by law. All third parties with whom we share data are required to handle it in accordance with applicable data protection standards.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal and regulatory obligations. Transaction records and identity verification documents are retained for the minimum period required under applicable Philippine anti-money laundering and gaming regulations, which may extend beyond the closure of your account. When your data is no longer required for the purposes for which it was collected, and when there is no legal obligation to retain it, we will securely delete or anonymise it. You may request the deletion of your account and associated personal data by contacting our support team — however, please note that certain records may need to be retained for compliance purposes even after such a request. We will always inform you of any retention obligations that prevent immediate deletion.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission using industry-standard protocols, access controls that limit who within our organisation can view sensitive member data, and regular security assessments of our systems and infrastructure. While we work hard to protect your information, no online platform can guarantee absolute security, and you also play a role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone. If you suspect that your account has been compromised, please contact our support team immediately so we can take appropriate action. We will notify affected members and relevant authorities in the event of a data breach, in accordance with applicable law.
As a member of ph sky app, you have the right to access the personal information we hold about you and to request a correction if any of it is inaccurate or incomplete. You may also request the deletion of your personal data, subject to any legal retention obligations that apply. If you wish to object to or restrict the processing of your data in certain circumstances, you can make that request through our support team. Where we process your data based on your consent — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. To exercise any of these rights, please contact us using the email address shown in the footer of this page, and we will respond within a reasonable timeframe. We are committed to handling all data rights requests fairly and transparently.
ph sky app uses cookies and similar tracking technologies to support the operation of the platform, remember your preferences, and analyse how members use our services. Essential cookies are necessary for the platform to function correctly and cannot be disabled. Analytical cookies help us understand usage patterns so we can improve the platform experience for Filipino members — these are collected in aggregate and do not identify you personally. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. We do not use third-party advertising cookies or share cookie data with external advertising networks. For more information about the specific cookies we use and how to manage them, please contact our support team.
We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. The date at the top of this page indicates when the policy was last revised, so you can easily check whether any changes have been made since your last visit. Where changes are material, we will make reasonable efforts to notify registered members through the platform or by email before the changes take effect. Your continued use of the platform after any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting our support team at the email address shown in the footer of this page.
Name, contact details, ID documents, payment method info, and technical usage data — only what is needed to run the platform securely.
Your personal information is never sold, rented, or shared with third-party advertisers. We only share data with service providers who help us operate the platform.
You can access, correct, or request deletion of your data at any time. Contact our support team via the email in the footer to exercise your rights.
Encrypted transmission, strict access controls, and regular security reviews protect your information across all parts of the platform.
If you have any concerns about how ph sky app handles your personal data, our FAQ page covers the most common questions. You can also reach our support team directly at [email protected] for any data-related requests.